Once refund request is generated, the same will be processed within 10 working days

Refunds shall be issued to the payment method used for the purchase of original tickets/packages.

No cancellations/refunds or transfer of tickets in case of no show or unutilized bookings.

No cancellations/refunds are allowed for bookings made for blackout dates or at special rates.

However, the same will be addressed post verification of submitted documents Cancellation due to valid medical emergencies is subject to a full refund.If the pricing for the revised booking is of a lesser amount than your original booking, the remainder is not payable to Guest.Request to be placed 24 hours ahead of the scheduled date of visit One-time date change is allowed to reschedule the visit for a future date with an applicable difference amount payable depending on the pricing at the time of revision.Rescheduling or cancellation is not allowed within 24 hours of the scheduled date of visit.

All bookings made through the Call Centre and Website are non-refundable.

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